5 Questions to Ask When Hiring a Realtor
Who are you affiliated with? The company doesn’t necessarily make a difference but, are they on a team? Who is their Broker? Who can they call on if they need help or have questions during your transaction? If they are part of a team, it typically means you will always have someone to contact if you have questions or want to see a property. Not many individual Realtors have seen everything in the real estate world so it is always good to have resources to pull from.
What is your process for helping me purchase or sell a property? Do they have a written outline or flow chart of what to expect? If not, they may not be organized enough to have taken the time to prepare or they may be flying by the seat of their pants, so to speak. Make sure they know the process well. There are a lot of moving parts and details that can easily be missed if there aren’t checks and balances. You don’t want to be responsible for making sure the “I’s” are dotted and the “t’s” are crossed.
When can I expect to hear from you? Don’t expect to communicate with your Realtor every day unless there are things that need to be discussed, however, it is a good idea to understand when and how often is reasonable to expect updates. This is a good time to give them your expectations of how and how often you’d like to receive updates as well. Realtors aren’t mind readers so make sure you make your needs clear so you are not frustrated or disappointed.
Why should I use you? What sets them apart? Do they specialize in what you are selling or looking for? Do they have extensive experience with your demographic? You may be looking for someone who has a lot of time to devote to you personally or you may prefer someone who has a lot of business and, therefore, may not be as personally, immediately available. Make sure their qualifications meet your expectations prior to hiring them, otherwise you may be underwhelmed with the service you receive.
How will you market my needs? Whether you are buying or selling, your Realtor should be letting others know what you have to sell or what you want to buy. There are not only a plethora of public places to market, but Realtors have access to private groups and networking opportunities to make your needs/wants known to professionals that may have the means to meet that exact need.
As in any other business relationship, you need to feel comfortable that they can get the job done. In my experience, it’s great if you like the person, but if you feel they are competent and will fight for you in negotiations, you don’t have to be buddies after the closing. Make sure they meet your expectations on the front end, before you get into the stressful time during the transaction. Frist impressions are usually correct so if something doesn’t feel right, listen to that thought. You can throw a stone and hit 5 Realtors (though I don’t wish to be hit with a stone), so make sure you make a good hiring decision. The ultimate goal is to buy or sell with a good experience and it will be a win-win for everyone.
Michelle Froedge is a residential Realtor and Principal Broker in the Greater Nashville and Williamson County areas of Tennessee. “Mom” to four-legged fur baby, Tyler, Auntie to Zelamie, she is a vegetarian and sings in her spare time. Michelle has lived in Nashville and Franklin since 1997 and has been selling homes since 2004.